FAQ

You can explore our collection online or visit our physical store in Barcelona (C/Laforja 79). If you have any questions, our team is available to advise you and help you find the perfect dress.

No, you don't need an appointment to visit us. We're open Monday to Friday from 4:30 p.m. to 8:30 p.m.

All our dresses are custom-made only when we receive your order. This allows us to offer a unique garment tailored to your needs and avoid overproduction. The production time is typically 15 to 20 business days. See the full process here .

Nuestro plazo de entrega habitual es de 15 a 20 días laborables desde la confirmación del pedido. Si tienes una fecha concreta o necesitas tu vestido antes, contáctanos antes de realizar la compra.

Para ayudarnos a garantizar que tu vestido llegue a tiempo, por favor rellena este formulario, donde podrás indicar la fecha de tu evento.

Si tu evento es antes de ese plazo, podemos ofrecerte nuestro servicio express, una opción pensada para que tu vestido llegue a tiempo y puedas disfrutarlo sin preocupaciones.

Each of our dresses is designed to fit different body types, but if you have any questions about your size, please don't hesitate to contact our team. We'll be happy to help you find the perfect fit.

Whether you buy in-store or online, we'll take your measurements into account to ensure you feel comfortable at all times.

If you're in Barcelona, ​​you can visit our store to try on some of our models and receive personalized advice.

You can also find us in Madrid and Andorra. Discover all our stores.

We offer customization options to tailor each design to your style and occasion. Once you choose your favorite style, you can choose the color and length of the garment. Contact us to discuss your preferences.

No, we have a selection of over 20 colors. We can make any dress in any of our available colors. If you have any questions, you can purchase our color chart to choose from at home.

Exceptionally, and upon request, we can make some of our designs in white. Contact our team and we'll inform you about the conditions.

If your garment is 100% Cupro, you should dry clean it and iron it at a low temperature inside out.

* Cupro is a Japanese material made from cotton or cellulose waste. In addition to being breathable, it regulates body temperature. It's a very soft and pleasant fiber that feels good due to its adaptation to the body and the softness it conveys.

If you want to wash a silk garment, you should do it dry and iron it with the garment inside out.

If you have questions about the care of your garments, you can go to the product page where you will find the appropriate care instructions.

We work with high-quality fabrics and prefer those with a lower environmental impact. We prioritize natural and sustainable options and constantly seek to improve our selection so that each garment is durable and environmentally friendly.

Most of our garments are made with 'cupro,' a high-quality fabric derived from cotton waste.

For us, sustainability encompasses everything from the choice of materials to custom-made clothing. We ensure that each dress is produced ethically, minimizing environmental impact and promoting conscious consumption.

All our dresses are made in our workshop located in Mataró, Barcelona. We believe in the importance of local manufacturing to ensure garment quality, control all processes, and ensure ethical conditions.

All of our dresses are handcrafted and custom-made, tailored to each customer's specifications. For this reason, we only accept returns for online orders processed within 48 hours of receiving the order. Returns for custom-made garments are not possible. However, if you have any problems or need adjustments, our team will be available to offer a solution and guarantee your satisfaction.

Custom dresses are collection models in which you can choose the color (from those we offer) and length, always within our standard sizes.

Custom-made dresses, on the other hand, are completely unique garments: we can make them in colors not included in the usual range or create a unique pattern tailored to your needs.

No se admiten devoluciones de accesorios (bolsos, chales, capas) ni de productos confeccionados a medida o en colores especiales.

No está permitido adquirir varios artículos del mismo modelo con el propósito de probar colores o largos y devolverlos. Nuestros vestidos se confeccionan uno a uno bajo pedido, no somos una marca de moda rápida.